Today's DAR
Monumental movement, momentum and milestones are happening at the DAR Insignia Store! It is only natural that I bring you up to date on our progress and remaining challenges. Worldwide supply chain issues are affecting vendors and businesses; however, Insignia is slowly overcoming these issues to make a positive impact on DAR!
For those of you who have placed orders for non-engraved items, movement is the operative word. Presently, orders with non-engraved pins are being shipped in just about two weeks (depending on approvals needed), which is great news! While it may seem like this process should go more quickly, there are several steps involved before the pins can be picked, packed and shipped.
The process requires that each order go through a review, involving both staff and a group of dedicated volunteers. The DAR Insignia Store staff queues the orders received. The orders are then separated for action. If a pin requires no approval, such as a commemorative pin, it is compiled with other like orders, annotated approved and then shipped on a first in, first out basis. The remaining orders are queued under Pin Express review (think about the items on your e-membership profile) requiring extra steps for approval, such as donation pins and state committee pins. Each process step requires annotations in the internal tracking system for staff to see order status.
