Last summer, while still being pumped from the thrill of a wonderful Virtual 129th Continental Congress, I received feedback from a member asking for a meeting to discuss her membership experience in DAR. Her story was rather extraordinary and a great lesson.
Let’s just say several balls were dropped in the recruitment, engagement, and retention process. From feeling unwelcome as a recruit to being an unknown as a member, she had no intention of renewing her membership. Approximately 9% of our membership is lost after the first year of membership, and this member’s story gave me some insight on how that could happen. Needless to say, I was very apologetic and was ready to jump with ways to save her, but she had a lot more story to tell.
Thankfully, the new member came across the Today’s DAR Blog, and it just happened to be the post explaining the virtual format of the 129th Continental Congress. Having no idea what Congress was or entailed, she decided to attend despite the plan to not renew her membership. Thank goodness we attract such tenacious women in our organization

Today's DAR